This Privacy Policy describes how Bizcust Limited ("Company", "we", "us", or "our") collects, uses, and protects your information when you use Bizcust (the "Service").
By accessing or using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We may collect several types of information to provide and improve our Service.
1.1 Personal Information
When you register for an account or use the Service, we may collect:
- Full name
- Email address
- Account credentials
- Organization or workspace name
- Billing information
- Profile information you choose to provide
1.2 Usage Data
We automatically collect certain information when you access the Service, including:
- IP address
- Browser type and version
- Device type
- Pages visited
- Time and date of visits
- Referring URLs
- Interaction data within the platform
1.3 Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Maintain user sessions
- Remember preferences
- Improve performance
- Analyze usage patterns
You may configure your browser to refuse cookies, but some parts of the Service may not function properly.
2. How We Use Your Information
We use the collected information for purposes including:
- Providing and maintaining the Service
- Creating and managing user accounts
- Processing payments and subscriptions
- Improving product functionality
- Monitoring system performance
- Communicating with users
- Preventing abuse, fraud, or security incidents
- Complying with legal obligations
3. Data Storage and Security
We take reasonable technical and organizational measures to protect your information, including:
- Encryption in transit (HTTPS)
- Secure authentication systems
- Access controls
- Monitoring for security vulnerabilities
However, no method of transmission over the internet is completely secure.
4. Data Retention
We retain personal data only as long as necessary to:
- Provide the Service
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
When data is no longer required, it will be securely deleted or anonymized.
5. Data Sharing and Disclosure
We do not sell your personal data.
We may share information with:
5.1 Service Providers
Third-party vendors that help operate the Service, such as:
- Hosting providers
- Payment processors
- Analytics services
- Email delivery services
These providers may only use the data to perform services on our behalf.
5.2 Legal Requirements
We may disclose your information if required to:
- Comply with legal obligations
- Protect the rights or safety of users
- Investigate fraud or security issues
6. International Data Transfers
Your information may be transferred and stored in countries outside your jurisdiction where data protection laws may differ.
By using the Service, you consent to such transfers.
7. Your Data Protection Rights
Depending on your jurisdiction (for example under GDPR), you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Restrict processing
- Object to processing
- Request data portability
To exercise these rights, contact us at the email listed below.
8. Account Data
Users are responsible for maintaining the confidentiality of their account credentials.
If you believe your account has been compromised, contact us immediately.
9. Third-Party Services
The Service may integrate with third-party services such as:
- messaging platforms
- payment providers
- analytics tools
- external APIs
These services operate under their own privacy policies.
We are not responsible for the privacy practices of third parties.
10. Children's Privacy
The Service is not intended for individuals under the age of 13 (or the applicable minimum age in your jurisdiction).
We do not knowingly collect personal data from children.
If we become aware that a child has provided personal data, we will delete it.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
When we do, we will:
- update the "Last updated" date
- notify users if the changes are significant
Continued use of the Service after updates constitutes acceptance of the revised policy.
12. Additional information for California residents
If you are a California resident, the California Consumer Privacy Act (“CCPA”) requires us to provide you with the following additional information about: (1) the purpose for which we use each category of “personal information” (as defined in the CCPA) we collect; and (2) the categories of third parties to which we (a) disclose such personal information for a business purpose, (b) “share” personal information for “cross-context behavioral advertising,” and/or (c) “sell” such personal information. Under the CCPA, “sharing” is defined as the targeting of advertising to a consumer based on that consumer’s personal information obtained from the consumer’s activity across websites, and “selling” is defined as the disclosure of personal information to third parties in exchange for monetary or other valuable consideration. Our use of third-party online advertising services, which are described in detail above, may result in the disclosure of online identifiers (e.g., cookie data, IP addresses, device identifiers, and usage information) in a way that may be considered a “sale” or "sharing" under the CCPA.
For information about our purposes of use of personal information, see the "Information we collect" section above.
For purposes of the CCPA, we have collected the following categories of consumers’ personal information, and disclosed the personal information to the following categories of third parties for a business purpose, in the last 12 months:
| Category | Entities to Which We Have Disclosed Personal Information for a Business Purpose | Entities to Which We Have Sold/Shared Personal Information |
|---|---|---|
| Identifiers. | Affiliates; service providers; advertising partners; entities for legal purposes; entities for business transactions; entities with your consent. | Advertising partners |
| Commercial information. | Affiliates; service providers; entities for legal purposes; entities for business transactions; entities with your consent. | We do not sell/share. |
| Internet or other electronic network activity. | Affiliates; service providers; advertising partners; entities for legal purposes; entities for business transactions; entities with your consent. | Advertising partners |
| Geolocation data. (general location information, not precise GPS) | Affiliates; service providers; advertising partners; entities for legal purposes; entities for business transactions; entities with your consent. | Advertising partners |
| Sensory data. | Affiliates; service providers; entities for legal purposes; entities for business transactions; entities with your consent. | We do not sell/share. |
| Professional or employment-related information. | Affiliates; service providers; entities for legal purposes; entities for business transactions; entities with your consent. | We do not sell/share. |
| Inferences drawn from other personal information to create a profile about a consumer. | Affiliates; service providers; advertising partners; entities for legal purposes; entities for business transactions; entities with your consent. | Advertising partners |
Your Choices Regarding “Sharing” and “Selling”: You have the right to opt out of our sale/sharing of your personal information for purposes of online analytics and advertising by clicking on the "Do Not Sell or Share My Info" link on our website footer. To opt out of the offline disclosure of your information to third parties for these purposes, please email us at [email protected].
Other CCPA Rights: If we ever offer any financial incentives in exchange for your personal information, we will provide you with appropriate information about such incentives.
The CCPA also allows you to limit the use or disclosure of your “sensitive personal information” (as defined in the CCPA) if your sensitive personal information is used for certain purposes. Please note that we do not use or disclose sensitive personal information other than for business purposes for which you cannot opt out under the CCPA.
Please see the “Your Rights” section of our Policy above for information about the additional rights you have with respect to your personal information under California law and how to exercise them.
Retention of Your Personal Information. Please see the “Data Retention” section above.
Shine the Light Disclosure: The California "Shine the Light" law gives residents of California the right under certain circumstances to request information from us regarding the manner in which we disclose certain categories of personal information (as defined in the Shine the Light law) with third parties for their direct marketing purposes. We currently do not disclose your personal information to third parties for their own direct marketing purposes.
13. Contact Information
If you have any questions about this Privacy Policy, you may contact us:
Email: [email protected]
Company: Bizcust Limited
Address: UAE, Dubai, Al Khabeesi, ONYX BUILDING, off. 101-313
14. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), our legal basis for processing personal data includes:
- Performance of a contract
- Legitimate business interests
- Compliance with legal obligations
- User consent
15. Data Processors and Subprocessors
We may rely on third-party infrastructure providers to operate the Service.
These may include providers for:
- cloud hosting
- analytics
- authentication
- monitoring
- communication services
A list of subprocessors may be provided upon request.
16. Workspace and Customer Data
If you use the Service as part of an organization or workspace:
- the organization administrator may access and manage data within the workspace
- the organization is responsible for managing user access
- the Company acts as a data processor for customer-provided content